Privacy Policy

Last updated: 02 October 2026

Identity and Role of the Data Controller or Operator

skillquestnu operates this non-commercial informational website focused on insurance programming. We act as the data controller under the Personal Data Protection Act 2010 of Malaysia. Our registered address is Unit 2-1, The Podium, Tower 3, UOA Business Park, No. 1, Jalan Pengaturcara U1/51A, Seksyen U1, Shah Alam 40150 Selangor, Malaysia. You may reach us at [email protected] or 03-2935 9948 for privacy matters.

Scope of the Notice and the People It Covers

This notice applies to all visitors to our site, including those accessing articles on insurance programming, the blog section, and the contact form. It covers individuals located in Malaysia and others who interact with our content. The notice explains how we handle personal data collected through browsing, form submissions, and cookies.

Categories of Personal Data and the Sources from Which They Are Obtained

We collect contact details such as name and email address when you use the contact form. Browsing data including IP address, browser type, and pages viewed is obtained automatically through server logs. No customer reviews are collected. Data sources are limited to direct input from you and standard web analytics tools.

Purpose-by-Purpose Explanation of Processing and the Legal Basis for Each Purpose

Personal data is processed to respond to enquiries submitted via the contact form under the legal basis of legitimate interest in providing site functionality. Blog comments and interactions are handled to facilitate discussion on insurance programming topics, again based on legitimate interest. Cookie data supports site navigation and is processed with consent where required. We do not sell or use data for marketing without explicit consent.

Whether Providing Data Is Required and the Consequences of Not Providing It

Providing contact details through the form is optional but necessary if you wish to receive a response. Refusing to supply information means we cannot process your enquiry. Browsing the site without accepting cookies may limit some interactive features but does not prevent access to core content.

Cookies and Similar Technologies

We use cookies for essential site operation and analytics. Details are set out in our separate Cookie Policy, which you can access via the site-wide cookie banner. The banner allows you to manage preferences at any time.

Processors, Service-Provider Categories, Recipients, and Disclosures Required by Law

Service providers such as hosting platforms and analytics tools may process data on our behalf under strict contracts. We disclose information only when required by Malaysian law or regulatory authorities. No data is shared with third parties for commercial gain.

International Transfers and the Safeguards Used When They Apply

Some processors may be located outside Malaysia. In such cases, we rely on contractual safeguards and ensure transfers comply with PDPA requirements for adequate protection.

Specific Retention Periods or Defensible Criteria for Deciding Them

Contact form data is retained for twelve months after the last interaction. Server logs are kept for up to twenty-four months for security analysis. Blog-related data remains as long as the post is published unless you request removal.

Security and Data-Minimisation Practices

We apply reasonable technical measures including encryption in transit and access controls. Data collection is limited to what is necessary for the stated purposes. No absolute guarantees of security are made, as all online systems carry inherent risks.

All Applicable Data-Subject Rights and a Practical Method for Exercising Them

Under the PDPA you may request access, correction, or deletion of your personal data. Submit requests to [email protected]. We aim to respond within thirty days.

The Right to Withdraw Consent and Object to Direct Marketing or Profiling

You may withdraw consent for any processing based on consent by contacting us. We do not engage in direct marketing or profiling on this informational site.

The Right to Complain to the Competent Supervisory Authority

If you are dissatisfied, you may lodge a complaint with the Personal Data Protection Commissioner of Malaysia through their official channels.

Children or Age Restrictions

The site content on insurance programming is intended for adults. We do not knowingly collect data from individuals under the age of eighteen.

Automated Decision-Making and Profiling

No automated decision-making or profiling occurs on this website.

Policy Changes and the Effective or Last-Updated Date

We may update this policy to reflect legal or operational changes. The last updated date appears at the top of the page. Continued use of the site after changes constitutes acceptance of the revised terms.